Supply Chain Executive

This role will involve ensuring that customers receive excellent service and supporting the Head of Supply Chain with stock management, supply chain operations, and finance admin tasks. Handling customer inquiries, resolve order issues, and manage various admin tasks to keep operations running smoothly.

The founder, started this company after feeling let down by the skincare options available when she became a mother. As she navigated postpartum life, she found herself disconnected from her body and disappointed by the products she had relied on before. The limited options at the time were often full of chemicals and irritants, even those marketed as 'natural.'In 2019, she launched a range of natural, targeted body care to ensure all women have access to high-quality formulas at every stage of life. What started with simple, natural blends in her kitchen has grown into a global brand that champions women’s bodies through purposeful body care, addressing the hormonal changes that come with womanhood.Since then, the company has had an incredible journey. The products often sell out, win awards, and are stocked by major retailers like CultBeauty, Selfridges, and MECCA. While proud of their progress, they have even bigger ambitions ahead.‍

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Key Responsibilities Include:

• Supply Chain management: Perform general administrative duties such as data
• entry, report generation, and inventory management to support the operations team.
• Warehousemanagement: Liaise with our Warehouses to prepare orders and work
• on our warehouse portals to accept orders, add in delivery note/packing list, shipping
• notifications and update delivery statuses.
• Monitoring inbound and outbound stock from warehouses: Auditing and
• matching the delivery quantity on PO tracker and Xero purchase query.
• Setupnewproducts in the system and with warehouses.
• B2Bordermanagement: Manage trade orders that come from our retailers, and
• ensure the orders reach our retail partners and resolve any issues & disputes
• Stockreporting: Work with Head of Supply Chain to ensure that all orders have
• been placed with suppliers and arranged with customers in time. You’ll also track live
• stock reports in our warehouses.
• Finance admin: This will include posting invoices on XERO, processing invoices
• from retailers' portals and chasing retailers for payments.
• Collaboration: Work closely with other departments, including marketing, and the
• warehouse, to ensure a seamless customer experience.
• Adhoc admin tasks

Qualifications:

• Communication Skills: Excellent verbal and written communication skills to
• Effectively interact with team members, suppliers and customers.
• Problem-Solving Abilities: Strong problem-solving skills to quickly and efficiently
• Resolve warehouse, supplier and customer issues.
• Organisational Skills: Exceptional organisational skills and attention to detail to
• Manage multiple tasks and ensure nothing falls through the cracks.
• Customer-Centric Attitude: A positive, customer-first attitude with a genuine desire
• To help and support our customers.
• High attention to detail- everything we do has to be accurate and exact, we pride ourselves on the quality of our products and everything we do has to reflect this
• Experience within a supply chain/merchandising function (ideally 1-2 years)
• Able to make logical decisions under pressure
• Able to manage time well to prioritise multiple workstreams/objectives

This role offers a unique opportunity to shape a fast-growing brand's success through a mix of supply chain, customer service, and finance tasks. It’s perfect for someone seeking variety and a supportive, mission-driven team. You’ll enjoy flexible working hours, a hybrid approach, generous time off, and the chance to contribute to a brand that empowers women’s health and well-being.

• Full-time position: 9am-6pm, five days a week.
• Up to £27k
• Hybrid position: Two days in the office.
• 25 days holiday + bank holidays.
• Additional day off on your birthday.
• Staff discount on products.
• The chance to contribute to a mission-driven startup that is already making a difference for thousands of people daily. It’s rewarding work!

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